What this policy covers
By giving us Personal and/or Business Data in any form you give your consent that all Personal and/or Business Data that you give may be processed by us in the ways and for the purposes described in this policy.
What do we mean by Personal and Business Data?
The term ‘Personal Data’ means information about you personally. The term ‘Business Data’ means information about your business, which includes financial data, information about key people working in the business, and your plans and aspirations for the future.
Changes to our data practices
Changes in the law and the changing nature of technology will require us to change data practices from time to time. When this happens we will let you know by putting the changes on our website, as soon as is practically possible.
How will we use Personal and Business Data?
We will always abide by the requirements of the Data Protection Act 1998.
We will only process your Personal and/or Business Data so that we can provide our services to you. We will only process your Personal and/or Business Data for specific and limited purposes. We will ask for data that is adequate, relevant and not excessive for those purposes. When we ask you for Personal and/or Business Data we will tell you why we need it and what we will use it for.
Apart from delivery of services the Personal and/or Business Data we collect from you may be used for the following purposes:
• We may contact you occasionally to inform you of new services we will be providing, or events or information we think may be of interest to you.
• We may send you regular updates by e-mail or by post on our seminars and events.
• We may use your Personal and/or Business Data for marketing purposes and market research.
• We may use your Personal and/or Business Data internally to help us improve our services and to help resolve any problems.
Your financial details
We only use financial information for processing your order – we do not currently store or intend to store financial data such as credit or debit card details.
Your right to opt-out
If now or at any time in the future you decide that you do not wish to receive information from us and want to be removed from our standard mailing list, please e-mail us at firstname.lastname@example.org or contact Donald Page on 0845 4 300 900.
Tracking traffic to our website
We may use temporary ‘cookies’ that collect the first level domain name of the user (i.e. the words after the @ in your e-mail address) and the date and time you accessed our website. Cookies themselves cannot be used to discover the identity of a user. A cookie is a small piece of information that is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not. We also use your IP address to help diagnose problems with our server and to administer our website. An IP address is a numeric code that identities your computer on a network or the Internet.
Sharing your Personal and/or Business Data
We do not share, sell or distribute your Personal and/or Business Data with unrelated third parties, except under these limited circumstances:
Personal and/or Business Data may occasionally be transferred to third parties who act for us for further processing only in accordance with the purposes for which the data was originally collected or for purposes for which you have subsequently consented. For example, sometimes a third party may have access to your Personal and/or Business Data in order to handle mailings on our behalf, or to execute part of a project such as a designer working on brand development.
We may share or transfer the information in our databases when required to do so by law, to protect our vital interests, to protect the security and integrity of our databases or our website, to take precautions against legal liability, or in the event of our sale, merger, reorganisation, dissolution or similar event.
Where appropriate, before disclosing Personal and/or Business Data to a third party we require them by contract to take adequate precautions to protect that data.
Keeping data up-to-date and secure
We make every effort to maintain the reliability, accuracy, completeness and currency of Personal and/or Business Data in our databases and to protect the privacy and security of our databases. We keep your Personal and/or Business Data only for as long as is reasonably necessary for the purposes for which it is collected or to comply with any applicable legal or ethical reporting or document retention requirements.
Our servers and our databases are protected by industry standard security technology, such as industry standard firewalls and password protection.
The employees who have access to Personal and/or Business Data have been trained to handle such data properly and in accordance with our security protocols and strict standards of confidentiality. Although we cannot guarantee against any loss, misuse, unauthorised disclosure, alteration or destruction of data, we take all reasonable steps to prevent this from happening.
Accessing data and making corrections
If we receive a written request from you with enough information to identify your Personal and/or Business Data we will tell you what Personal and/or Business Data we are storing about you. We will also make any amendments, corrections or deletions to Personal and/or Business Data which is not accurate and let any third party recipients know of the necessary changes. Requests to delete any Personal and/or Business Data are subject to any applicable legal or ethical reporting or document retention requirements imposed upon us.
10 Rawlings Close
We do not charge for making corrections but for all other requests we may charge a small fee to cover our costs.